Terms of Service

These terms cover use of the Reubens Coffee Staff App (the “App”), an internal workplace tool for employees of Reubens Coffee (“Reubens”).

1. Your account

Accounts are created by Reubens management for current staff only. There is no public registration. Keep your password private; what happens under your sign-in is attributed to you. Tell your manager immediately if you think someone else has access to your account.

2. Acceptable use

The App is for doing your job: viewing shifts, completing tasks, counting stock, writing handover notes, requesting time off, accessing your own documents and training. You must not:

• access or attempt to access another person's records;
• enter false records (e.g. ticking tasks that weren't done, false stock counts or wastage entries);
• share confidential business information from the App (supplier details, sales data, other staff's information) outside Reubens;
• use the App in a way that breaks the law or Reubens' workplace policies.

3. Records

Operational entries (task completions, stock counts, wastage logs, handover notes) are business records: they record who did what, when, and may be relied on by Reubens. HR threads are confidential between you and the owner.

4. Availability

We aim to keep the App available during working hours but it is provided “as is”. It may be unavailable during maintenance or outages. The rota communicated by your manager governs if the App and your manager disagree.

5. Ending access

Your access ends when your employment ends, and may be suspended for misuse of the App. Deactivating an account does not delete statutory employment records (see the privacy policy).

6. Changes

We may update these terms; material changes will be communicated in the App or at work. The current version always lives at this address.

7. Contact

Questions about these terms: support@ashwrk.com, or speak to your manager. These terms are governed by the law of England and Wales.